Kisumu, Kenya
N/A
+254731579454
So I had two guests from Germany who wanted to travel to Kampala on Thursday 20th at 2.00am and obviously I recommended Easy coach from past experience. Unfortunately on the material day one of my guests got sick and couldn't travel so I quickly rushed to United mall booking office at 11pm on Wednesday night to have the tickets changed. The guy I met at the booking office quickly told me that the tickets were still valid for travelling the following day and that there was no need for me to change anything and he sent me back on my way. Fast forward to today when my guests arrived at the station they were forced to buy new tickets and told that the earlier once are invalid. I've always known easy coach to be professional but this incident was too reckless of them. I mean you nearly cost me my clients!!! Please style up and be honest with customers!!!!
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Deli
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