Murang'a, Kenya
N/A
+254714117878
I have been trying to get connected to power for last 3 years.They have been losing my forms.Recently I took them another filled form.They have not issued me with reference number.I am thinking of I stalling solar.
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The worst company I have ever seen! You will stay in darkness for days, but whenever you call the number they have provided on their website, they tell you wrong number and disconnect you immediately! This is just trash!!!! They guy behind their telephone line is also very arrogant, rude, and somehow unresonable! I am only giving them one star because there was no option for zero or negative star. I am a very disappointed customer.
Poor service!!! Its so sad a public office having terrible customer service!! The owner of the phone number 0720... displayed above is rude!!! WE PAY THE ELECTRICITY BILL SO YOU CAN GET PAID SO SERVE US WITH RESPECT, TRUTH AND DIGNITY
The customer service is TERRIBLE after queuing for about an hour the woman in charge is busy with her phone and I further went to the manager was very arrogant he couldn't listen to my complaint (he kept answering long calls) I didn't even get the help I needed even after spending 2 and a half hours there for a minor problem. something should be done.
Hopeless customer care, staff don't care. They just push paper for pay. Deplorable attitude, typical Kenyan civil service. Avoid if you can. Just a necessary evil.
Phone number goes to wrong person that says is wrong number, why can't you be professional and put help line instead of personal numbers
Well organised and great services
Location for this is not good because the road to it is very bad and the parking is not enough even for company visitors better park elsewhere and walk to the office. The staff here are friendly and helpful.
Deli
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