Kiambu, Kenya
Kiambu Rd
N/A
+254 202687760
They never respond to emergencies at all costs , I have called the emergency number more than 10 time , no response its been 12 hours now!
like
They have a very poor customer care, like now called them 8 times no feed back no follow up, we have been without electricity for the past 1 week in riabai transformer area, what's the use of social media if u cant use it to create a communication channel to your customers
Stupid customer care services
The worst customer service experience I’ve ever had...the don’t even deserve a star..very incompetent people and rude security
One of the worst services I've ever received.
Very slow in repair response in turitu . vehicles have visiting the affected areas but no action has been taken . Very poor in service providing in this area.
Very incompitent you call they never pick up we have raised our issues all we get is refference number that aint worked on....most people in Ndumberi have electricity but in our small community we always left in the dark. It has been week and we still in darkness and we begining a new week. We are ment to be working from home but you have made life so difficult. Location Ndumberi kiambu behind metropolitant.
Very poor at responding to customers issues. We are always having blackouts at Kihingo but no one seems to be bothered. Today is the 4th day and noone has responded. Why do you go to work every day if you are not able to assist?
Deli
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