Nairobi, Kenya
University Way
N/A
+254722342412
Had the worst experience ever, your driver was very rude and illiterate
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Travelled with them to & from Arusha. On my return trip from Arusha they picked me up from my hotel so that was a plus. I also changed my ticket at no additional cost so that's great too. Very professional and responsive via phone. Definitely recommend.
I have travelled to and from Arusha twice with Riverside Shuttle and have found them to be efficient and a good service, which is what you expect for the price. Today we had to insist to be dropped at our hotel (as is currently offered on their website) as the driver told me the office was the "last stop" and to catch a taxi for 500 shillings. I had asked previously about being dropped at the hotel and the driver had been evasive, "we'll talk later". After following him into the office, showing the section of the website where it clearly says they will drop you at any Nairobi or Moshi hotel within 5km of the office, and finally mentioning that I had spoken to the manager the day before, they agreed to drop us at our hotel. So, while I would recommend this service, make crystal clear where you will be dropped off upon boarding, or be prepared to catch a cab from the office.
Trustworthy and affordable
Deli
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