Nairobi, Kenya
International Life House
N/A
+254207658000
You sell your products with very convincing and sweet tongues but when it come to payment upon maturity of the policy you take us round n we become beggers in your office. When they come to you to sell their products run away n don't look back. They will frustrate you. Mine matured in mid 2020 n up to now no payment. RUN!!!
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Have had 3 policies which they never paid in full. Took 9 months just to process a matured policy. Had to take them to IRA for them to first process my cheque which was also of wrong amount.
The worst insurance ever, put money here at your own risk. You think you invest here to mitigate risks but it is a Risk in itself Yaani you risk loosing your money here. They will take you round and round promising as if they will pay you the following day only for you to wait for months.
Cool place, committed staff, clean.
IMPROVE ON SPEED OF SERVICE.
I insured my vehicle with you and it ended in premium tears. You gave 271,000 for repairs and took it to truck mart garage. You and Your assessor approved release. The car was badly done after four months of waiting. Rain water is leaking, Wires hangings, door can't close among other things and my efforts to reach your agent Francis Ngethe are futile. I am one disappointed and if this how you treat your clients you won't have any left in a few years time.
It's a disgrace having bought your education policy which has already matured but you don't want to pay. I would not advice anyone to trust you with even the smallest of your products. Such a big name with unprofessional results!!
The insurance is a total joke or should I say a scam. My policy matured 1st Sep 2019 and one year later they haven't paid me my money. They don't pick calls and don't reply to my emails. Very good in marketing but never delivery to clients.
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