Modern Customer Service - ModernCS

Modern Customer Service - ModernCS is rated 3 out of 5 in the category consumer services. Read and write reviews about Modern Customer Service - ModernCS. Moderncs is a company established to create awareness, measure, train and recognize those growing Kenyan businesses aspiring towards excellence in customer service. The improvement in customer service is a profit outcome and having worked with many companies in the area of customer service excellence over the years; our team will work with you in achieving sales and profit growth. Satisfied customers are converted to loyal customers resulting in; - Your customers become advocates, creating word of mouth advertising. - Reduced employee turnover and more motivated staff. - Increased revenue and profits. Moderncs Training Our area of experience is in Academia, Hospitality, Health, Transport, Tourism and Retail yet not exclusive to that. The training programmes are all designed to maximise the management and staff engagement and the solutions come from within. This ensures maximum buy-in and a much more effective training outcome. Every customer or client who approaches us regarding Training and Development will be ensured of a programme proposal which is all about their business offer and not some off the shelf training. Moderncs will provide world class training and coaching seminars and workshops for Corporate, SME staff and Individuals on; Presentation Skills Confident Presenter Powerful Presenting Avoiding Death by PowerPoint Presentation Coaching Personal Impact Assertiveness Skills Body Language/Vocal Impact Feel More Confident Raise Your Profile/Dealing with Difficult People Influencing and Persuading with Impact Personal Impact & Presence for Leaders Communication Skills Effective Communication Telephone Skills Excellence Effective Business Writing Email Skills Report Writing Managing Conflict Business Effectiveness Time Management Personal Effectiveness Managing Stress for a Healthier Life Emotional Intelligence Train the Trainer Team Building