Samsung Experience Store Junction

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Nairobi, Kenya

dixons.co.ke
Cell phone store· Cell phone accessory store

Samsung Experience Store Junction Reviews | Rating 3.8 out of 5 stars (8 reviews)

Samsung Experience Store Junction is located in Nairobi, Kenya on Junction Mall Parking Hall. Samsung Experience Store Junction is rated 3.8 out of 5 in the category cell phone store in Kenya.

Address

Junction Mall Parking Hall

Phone

+254 720623333

Open hours

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C

Catherine Mong'ina

Absolutely amazing experience! The staff here were very friendly and helpful and ready to assist you when you needed. The store is very well designed with an awesome display of all products. You also get a feel of each device with the dummy phones on display. The lighting in the store is simply amazing the photos I captured didn't even do this place justice. For guys giving bad reviews of this specific store I think it's unfortunate ya'll had a bad experience because mine was amazing. The store also sells accessories which is awesome you can shop and go all at the same store. From covers to screen protectors they've got it all. If you need transfers done from your old to your new device they do that too which is awesome. Overall really great experience wouldn't complain.

J

James Madafu

Great Experience... Nice Staff

W

wala mike

asked to buy for a phone on display , it was out of stock ..dont they go through their inventory??

D

Desiree Opoku

Apparently it was not Ghana

N

Neal Patel

Never opens on time. Overly priced on EVERYTHING. I've managed to buy Samsung phones and accessories cheaper at a Safaricom shop or online. Literally everything that Dixons Electronics is selling in their Samsung shop is over priced. For those of you who want geuine Samsung products, or accessories, try online! I guarantee you that you will find what you are looking for at a cheaper price. My biggest annoyance is the fact that whoever handles your phone for whatever reason, be it putting on a screen protector for you etc, normally MESSES IT UP! I paid a ridiculous amount of 6000/- for a screen protector and it was not put on properly!! This has happend twice and 2 different Samsung Shops! On one instance, the shop attendant tried cleaning my screen with her SWEATER!!! Train your people! Another minor issue they have is the Mpesa Payment option. They have displayed Till Numbers in the shop, but the shop attendant will ask you to Mpesa to a personal number instead! If you send money to the Till Number, apparently they cant trace it or dont know which branch the money went to!!! A bit ridiculous!!! Anyway. This is more like a rant than a review. Oh well.

M

Musumba Bright

Good servoce

S

Samuel Wanjii

Very bad customer service

G

George M. Gichobi

Very clean store. The staff are also very helpful when one is looking for a phone or looking to repair or service an existing phone.