Nairobi, Kenya
Junction Mall Parking Hall
N/A
+254 720623333
Absolutely amazing experience! The staff here were very friendly and helpful and ready to assist you when you needed. The store is very well designed with an awesome display of all products. You also get a feel of each device with the dummy phones on display. The lighting in the store is simply amazing the photos I captured didn't even do this place justice. For guys giving bad reviews of this specific store I think it's unfortunate ya'll had a bad experience because mine was amazing. The store also sells accessories which is awesome you can shop and go all at the same store. From covers to screen protectors they've got it all. If you need transfers done from your old to your new device they do that too which is awesome. Overall really great experience wouldn't complain.
like
Great Experience... Nice Staff
asked to buy for a phone on display , it was out of stock ..dont they go through their inventory??
Apparently it was not Ghana
Never opens on time. Overly priced on EVERYTHING. I've managed to buy Samsung phones and accessories cheaper at a Safaricom shop or online. Literally everything that Dixons Electronics is selling in their Samsung shop is over priced. For those of you who want geuine Samsung products, or accessories, try online! I guarantee you that you will find what you are looking for at a cheaper price. My biggest annoyance is the fact that whoever handles your phone for whatever reason, be it putting on a screen protector for you etc, normally MESSES IT UP! I paid a ridiculous amount of 6000/- for a screen protector and it was not put on properly!! This has happend twice and 2 different Samsung Shops! On one instance, the shop attendant tried cleaning my screen with her SWEATER!!! Train your people! Another minor issue they have is the Mpesa Payment option. They have displayed Till Numbers in the shop, but the shop attendant will ask you to Mpesa to a personal number instead! If you send money to the Till Number, apparently they cant trace it or dont know which branch the money went to!!! A bit ridiculous!!! Anyway. This is more like a rant than a review. Oh well.
Good servoce
Very bad customer service
Very clean store. The staff are also very helpful when one is looking for a phone or looking to repair or service an existing phone.
Deli
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